Meet Our Staff



The professional staff of Personalized Tours, Inc. strives to live up to its name, "Personalized."  With over 100 years combined experience, our tour planners put together itineraries that will allow you to see as much as possible. You will not return feeling that you have missed anything....and yet you will travel at a relaxed pace.  The friendly reception personnel will provide information, answer any questions you may have, and assist you with the reservation process.  Once on board, the tour directors will see to it that the tour runs smoothly, and will surely deliver the FUN.  Last, but certainly not least, our safe, experienced drivers will be sure the coach is spotless and comfortable.


Tracy Schueller- President/CEO

Tracy joined Personalized Tours in 1988 as a temporary stop after college. After escorting a few tours, Tracy soon fell in love with the travel industry and has had her suitcase packed ever since! Tracy leads 80 percent of the tours (being a Leo, she has to be in charge) and enjoys knowing her passengers on a first name basis. When not rolling down the highway on a motorcoach, you can find Tracy doing everything there is to run your own company, including answering phones, setting up tours, and taking care of group travel. Tracy's main goal is to ensure that our tours are "Planned With You in Mind".

 Emma Sanderson - Office Assistant

Emma joined Personalized Tours in November of 2017 as our Office Assistant. On the weekends you can find her at horse shows or adventuring with her dogs. She is an active member of the Scott Pioneers 4H and an alumni of the Random Lake FFA. She graduated from Random Lake High School in Spring of 2018. Among other things, she helps Tracy with tour documents, and other daily office tasks like answering the phone, updating the website and making reservations. 

John Jeske- Owner/Driver

John has been behind the wheel of a motorcoach for over 30 years. He has driven well over one million miles, providing passengers with the ultimate travel experience. His professionalism and knowledge make him a great asset for Personalized Coaches, Inc. John's safety record and meticulous cleaning of his coach is always noticed by our travelers.



Todd Voland- Safety Director/Driver

Todd joined our crew in June of 2018 as a driver for Personalized Coaches. A retired air-force mechanic, Todd has traveled all around the world and has lived throughout the United States. As a driver, he would recount funny stories and memories with passengers all while maitaining the quality attributes we seek in a driver. In the Spring of 2020, Todd joined the office staff as our Charter Department Head by helping to make charter reservations, routing trips, setting up driver schedules and more. 

John Mayer- Driver 

John joined Personalized Coaches in 2013, but has been driving motorcoaches for 30 plus years. He thoroughly enjoys meeting our travelers and making sure their motorcoach experience is top notch. When John is not on the road, he is busy taking care of his home in Suburban Milwaukee. In his spare time (what spare time?), he enjoys reading and art.

AusTYn and Archie- Watch Dogs

Our goldens are a staple in the office. They spend more hours here than many of us and keep us company during the day. The dogs are very fortunate that everyone in the office loves them.

Jerry Schueller 

Though Jerry has another full-time job, he often ends up at our office at the end of the day and on weekends helping with whatever needs to get done, from paying bills to being our in-house IT guy to mowing the grass and shoveling snow. He even occassionally helps his wife Tracy escort a tour now and then.